A certification will always be generated and sent to your email if you passed a final exam. If you din't get the email there can be numerous reasons:
- Wrong email address registered in your account. (make sure your manager have registered correct email address for you).
- The email didn't went through your firewall, alternative went straight ahead to your spam/junk inbox. Click here to read more about it.
So what can I do? If you have access, do following:
- Login to your account as a Learner
- Click on "Result" in the top menu
- Select the test by click on the cog icon next to it => Download Certificate